How Mobile Device Management is Powering the Future of Remote Work

When businesses move to remote operations, teams tend to prioritize fast internet and collaboration tools. However, problems arise when sensitive data ends up on the personal smartphones of employees. This is where MDM becomes critical. 

MDM is a system that helps organizations manage and secure the mobile devices their teams use for work. It sets rules for apps and access and ensures that devices follow company standards. Choosing the right MDM software is often the first step toward making mobile work safe and predictable.

What is MDM and Why It Matters

MDM Full Form

MDM stands for Mobile Device Management. MDM helps you make each mobile device in your organization into a managed endpoint. IT teams can set rules, add or restrict apps, and push updates. It can also erase data if a device is lost, and also keeps work and personal information separate on the same device. If you have a checklist like inventory, policy, and onboarding, then you have the start of a solid MDM solution strategy.

Core Features of a Mobile Device Management System

A strong mobile device management system feels invisible. Any IT team can manage hundreds of devices without strain. The real power of MDM lies in its simplicity. It turns complex tasks into everyday routines that anyone can handle. Here are the features no mobile device management software should ever be without.

  • Remote setup and configuration. A new hire unboxes a mobile device, and it arrives with the right apps and security settings. No on-site handover is needed. This is often the first reason companies adopt remote device management software.
  • App control. Organizations use app whitelisting to allow only approved applications and app blacklisting to block those considered risky. This ensures that every device runs only trusted software.
  • Security enforcement. Policies for security parameters such as passwords and automatic updates help address core mobile device management security priorities.
  • Remote lock and wipe. Admins can lock or erase devices quickly using remote device management software features.
  • Inventory and reporting. IT can see what devices exist in the system, who uses them, and whether they meet compliance rules. Visibility is the foundation of any reliable MDM software deployment.
  • Platform support. The best MDM solutions work across operating systems such as iOS, Android and Windows, ensuring every mobile device follows the same security and management policies.

These capabilities don’t just reduce risk – they cut the time IT spends on routine tasks. For small and medium businesses, that saves money and reduces outages. This is why adopting MDM tools is less about cost and more about predictable operations.

Why Traditional IT Security Isn’t Enough Anymore

In a world of remote and hybrid operations, if your security model assumes a single office, you have a problem. Firewalls and office network controls work well when everyone logs in from the same place. Remote work breaks that assumption. Employees use home Wi-Fi, public hotspots, and cellular networks. They work from hotels, trains, and co-working spaces.

That dispersion changes the threat model. A firewall can no longer protect every entry point. An employee might download a file on a personal phone and then access the same file from a work laptop. Legacy tools were not designed to handle this level of complexity. With mobile device management, security shifts focus from the network to the device. It accepts that devices travel, and it protects them directly.

How MDM Solutions Enable Remote Device Management

Remote Device Management is the difference between a policy on paper and a policy in action.

Consider patching. In an office, IT schedules a maintenance window and updates machines. For distributed teams, coordinated patching is harder. Remote device management software can push updates automatically and verify installation. This cuts the window of vulnerability.

Think about access control. With MDM solutions, a machine that fails security checks can be quarantined. It can be prevented from reaching critical systems until it meets standards. That is a practical control that reduces exposure without blocking users entirely.

Finally, consider BYOD situations. Employees expect privacy. IT needs control. MDM tools provide profiles and containers. Work data stays inside the container. Personal data remains untouched. This balance keeps employees willing to use personal devices while protecting company assets.

If you are evaluating tools, a simple way to compare is to create an MDM tools list that includes onboarding time, reporting, encryption standards, and whether the vendor provides templates for compliance.

Specialized Use Cases of MDM in Remote Work

1. Managing devices across multiple locations

Work is no longer tied to one building. Employees check emails from home, sit in cafes, and travel between cities. Each mobile device carries access to sensitive information. MDM quietly ensures that every device follows the same rules. IT can trust that the network stays secure even when the team is scattered.

2. Onboarding remote teams instantly

New hires may never step foot in an office. A phone or tablet arrives at their doorstep. With MDM, the device can be set up remotely, so the right work apps are installed and work profile security settings are put in place. Work starts without delay, and IT is confident that every device is compliant.

3. Handling lost or stolen devices remotely

A phone left in a taxi or forgotten at a café can put company data at risk. With MDM, administrators can lock the device or erase company data from anywhere, mitigating the risk of potential breaches.

4. Ensuring compliance without physical checks

Clients and regulators want proof that security policies are followed. MDM makes it possible to gain comprehensive visibility from a single dashboard, with reports on which devices meet standards and which need attention.

5. Protecting data on personal devices

When employees use personal phones for work, MDM separates personal information from company data. Work stays secure on a dedicated work profile, while private data stays private. And that means employees can use their own devices without creating risk for the organization.

6. Responding to threats in real time

Remote work increases the number of points of vulnerability. MDM observes devices, and raises alerts when policies are violated. This means IT can step in before small issues turn into serious problems.

Future of Mobile Device Management in Remote-First Companies

Remote-first does not mean office-free. It means designing systems for flexibility. The future of Mobile Device Management (MDM) will reflect three trends.

First, automation will grow. Tools will detect anomalies and take remediation steps without human intervention. That reduces response time. Second, MDM software will integrate more tightly with collaboration platforms. Security will follow the conversation and the file, not only the device. Third, compliance capabilities will be built in. Companies will get pre-configured policies for popular regulations.

Expect MDM solutions to fold reporting, threat signals, and device posture into a single dashboard inside your mobile device management system. That will make it easier to answer a regulator or an affected customer quickly and with evidence.

For leaders, that future offers a choice. You can treat device security as a recurring cost. Or you can make it a strategic enabler. The latter choice makes remote work reliable. It turns flexibility into a competitive advantage.

Powering the Future of Remote Work with Akku’s MDM Solution

Remote work has transformed the office into a network of homes, cafes, and coworking spaces. This shift made mobile devices the heart of productivity and security. Without a system to manage them, businesses face risk and confusion.

Akku’s MDM solution puts control in the hands of IT teams without adding complexity.

Unlike many MDM platforms that are complex and expensive to deploy, Akku delivers the features you really need to get your mobile device management strategy off the ground quickly and efficiently. For your business, that means time and resources you can invest into innovation and growth.

Talk to us today to find out how Akku can help your business.

How to Implement Privileged Access Management (PAM) in Cloud and Hybrid Environments

Privileged accounts are an under-recognized center of risk in modern IT. The move to cloud and hybrid environments multiplies the number of privileged accounts, and an overlooked admin credential on a single system can become a path to the entire estate. In this article, we examine privileged access management (PAM) and how to approach privileged access at scale, and outline a clear implementation program.

What is Privileged Access Management (PAM) in Cyber Security? Understanding Its Meaning and Full Form

To understand PAM, you first need to understand what a privileged user is. This is not your average employee who just needs access to their applications – a privileged user is one who has control over how the system itself works.

Privileged Users can include system administrators who manage servers and databases; developers who run automation pipelines; even senior executives who hold the authority to approve sensitive actions. These accounts can move levers that affect entire environments. If compromised, the potential for damage is significant.

Privileged Access Management is the discipline that makes sure privileged accounts are handled responsibly. PAM is about ensuring that:

  1. Only authorized users can perform critical actions
  2. Every privileged activity is logged and reviewable
  3. Elevated credentials are issued only when needed and revoked after use

The technology that supports this can take on many forms. Policy engines that enforce least-privilege access by default. Session monitoring that records administrator activity. Even password vaults that rotate credentials automatically. But the goal is always the same: make privileged access secure without slowing the business down.

So again, what is PAM in cybersecurity? Simply put, it is the safety net that prevents unauthorized access and mitigates threats associated with privileged accounts with elevated access rights.

Why Privileged Access Management (PAM) is Critical for Cloud and Hybrid Environments

In a traditional on-premises data center, privileged access was far easier to manage. You had a few administrators and a clearly defined, limited set of systems. Tracking who did what was simpler.

The cloud has changed this completely. Privileged access now extends across platforms, APIs, and hundreds of machine identities. Temporary keys appear and expire constantly. Scripts and services talk to each other without human involvement. And too often, administrators still hold permanent rights that give attackers a wide attack surface.

PAM brings order to this chaos by:

  • Enforcing consistent policies and rules across on-premises servers and cloud platforms
  • Enabling least-privilege access for privileged users to limit the blast radius in case of a breach
  • Generating verifiable logs that help organizations prove compliance
  • Limiting standing privileges by introducing just-in-time access
  • Allowing security teams to revoke access in seconds in the event of an attack

PAM has moved from good-to-have to essential. Without it, the complexity of cloud and hybrid systems leaves organizations exposed. With it, privileged access can be controlled while still being trusted.

Step-by-Step Framework for Implementing Privileged Access Management (PAM)

1. Inventory and Classification

Start by mapping every account that has elevated rights. That includes human admins and embedded service accounts. It also includes automation credentials. Use discovery features in your PAM application to find hidden accounts. This inventory answers the question “Where are the privileges?”.

2. Define Roles and Apply Least Privilege

Convert the inventory into roles. Assign permissions to roles, not to individuals. Reduce broad admin access and prefer narrowly scoped rights. This is the clearest way to enforce least privilege access.

3. Adopt Secure Credential Management

Move privileged passwords and keys into a vault. Rotate credentials automatically. Prevent direct password sharing. These are basic functions in privileged access management that are central to any PAM solution.

4. Use Just-in-Time Access and Session Controls

Replace permanent root-level access with time-bound approvals. Record privileged sessions. Capture commands for forensic analysis. This is where PAM in cybersecurity becomes actionable rather than theoretical.

5. Centralize Policy and Automate Enforcement

One policy engine should handle password rotation. It should also manage approval workflows and exceptions. Automation reduces human error. It enforces consistency across multiple environments.

6. Monitor, Alert, and Improve

Feed privileged activity into centralized logging. Use behavior detection to flag anomalies. PAM applications increasingly include analytics that surface unusual patterns. This is essential in large cloud estates.

Applications of PAM in Cloud, Hybrid, and Multi-Cloud Scenarios

Privileged Access Management (PAM) solves real-world problems that arise as infrastructure grows. Here are some of the common applications of PAM.

1. Protect cloud management consoles

Administrators use consoles to change cloud resources. These consoles are high-value targets. A good PAM solution locks down console access, enforces approvals, and records activity for audits.

2. Secure API keys and service accounts

Cloud systems talk to each other through machine identities. Those identities often hold broad privileges. Privileged access management tools can be used to discover and rotate keys, and to store them in a vault so they are never left exposed.

3. Control third-party and vendor access

External contractors need temporary access sometimes. With a PAM solution, it is possible to grant access for a limited window, monitor sessions, and revoke rights when the requirement ends. This is a core PAM application that reduces the attack surface created by vendor accounts.

4. Make DevOps safer

CI/CD pipelines often require elevated permissions to deploy code. By integrating PAM into cybersecurity pipelines, credentials can be issued on demand and recorded. That keeps automation fast and traceable.

5. Manage multi-cloud complexity

When you run on more than one cloud, inconsistency becomes the enemy. A centralized PAM tool enforces the same policy across your cloud environments, whether you are using AWS, Azure, or Google Cloud, as well as on-prem systems. This creates a single source of truth for privileged access.

6. Session recording and forensics

When something goes wrong, logs are not enough. Recording privileged sessions gives you a timeline of actions and commands. That makes incident response faster and audits simpler.

Common Pitfalls to Avoid in PAM Implementation

Deploying a PAM solution is only the start. Here are some mistakes many organizations make, and how you can avoid them.

1. Treating PAM as a one-time project

Teams often install a vault and call it done. It is important to make PAM a part of your regular operations, with discovery, policy reviews, and audits.

2. Siloed policies

If cloud teams, security, and on-prem teams each have their own rules, you end up with gaps. Centralize policy and enforce consistent rules from a single policy engine.

3. Ignoring DevOps and CI/CD

Many PAM application rollouts focus on human users and miss automation tools. Integrate your PAM tool with your pipelines, secrets manager, and container orchestration to protect machine identities, too.

4. Excessive friction for engineers

If daily workflows slow down, people will bypass controls. Design your approvals processes and workflows to be quick. Where possible, automate approvals and use just-in-time access so engineers do not feel blocked.

5. Poor credential hygiene

Not rotating keys and passwords is a common failure. Implement automatic rotation and short-lived credentials to reduce the window an attacker has.

Future of PAM in Cloud and Hybrid Environments

When we think about the future of privileged access management, it is not about more rules. It is about systems that adapt and learn as people and risks change. Here is how we believe the shift will unfold:

Policy automation moves toward risk-driven orchestration

Access is no longer a static set of permissions but adjusts in real time. A user signing in from a trusted office device will experience a smoother flow. The same user connecting from an unusual location at night may face stricter checks. Context will guide the decision, not just the policy written on paper.

Artificial intelligence and machine learning take center stage

The system will not only flag behavior that looks unusual. It will also learn what normal activity feels like for each user. Over time, it can suggest corrective actions before a breach even takes place. This is not about catching mistakes after they happen. It is about preventing the wrong move before it grows dangerous.

Zero Trust becomes the anchor

Privileged access management will stand as one of the strongest enforcers of Zero Trust. No action will be taken at face value. Every step will require proof, and least privilege will not be a policy statement but a daily reality. Continuous verification will become second nature.

Deeper connection with DevOps

Developers often move fast, and speed brings risk. The future of PAM will meet them where they work. Privileged credentials in CI/CD pipelines will be protected. Access to containerized environments will be secured without slowing down the flow of innovation. Security will blend with development instead of standing in the way.

For a company in motion, the real question is not whether privileged access management is needed – it’s how quickly you can deploy PAM and move to continuous governance. With the right PAM tools, security becomes modern, compliance becomes natural, and transformation is accelerated. Talk to us today about how Akku can help you implement simple, powerful PAM solutions quickly at your organization.

What Is Passwordless Authentication, and How Does It Work?

Passwords are a mess. People forget them, reuse them, and store them in risky ways. Even strong ones can get stolen. That’s why more and more companies are moving to passwordless authentication, where, instead of typing a password, users can log in with something faster and more secure – like a fingerprint, a face scan, or a one-time code.

In this blog, we’ll break down what passwordless authentication actually is, how it works, what options exist, and how you can start using it in your setup.


So, What Is Passwordless Authentication?

Passwordless authentication is a way to log in without needing a password. Instead, it uses things like your face, a hardware key, or a trusted device to validate your identity. The goal is to remove the most common point of failure: the password.

The Tech Behind It

Behind the scenes, passwordless systems use cryptographic keys and trusted devices. When you try to log in, the system checks something you have (like your phone) or something you are (like your fingerprint). If it all checks out, you’re in. There’s no need to store or compare passwords. That’s what makes passwordless login both simple and strong.

How Is It Different from Traditional Passwords or MFA?

Passwords rely on what you know. Passwordless relies on what you have or who you are. With regular MFA, you still need to enter a password first, then add a second step. Passwordless skips the password part entirely. That makes it both faster and more secure, and it opens the door to passwordless SSO (single sign-on) experiences that feel smooth from the start.

Types of Passwordless Authentication Factors You’re Probably Already Using

Even if your company hasn’t officially gone passwordless, your team is likely using some of these methods already.

Biometrics (Face, Fingerprint, Voice)

Biometrics are the most familiar passwordless method. When you unlock your phone with your face or thumbprint, that’s passwordless login in action. It’s quick, hard to fake, and doesn’t depend on your memory.

Passkeys (Backed by Apple, Google & Microsoft)

Passkeys are one of the most promising paths to passwordless authentication. They use cryptographic key pairs stored on your device and synced across your cloud accounts. No passwords to remember, reuse, or leak.

Major platforms like Apple, Google, and Microsoft are pushing passkeys hard. They’re leading the way in showing people how to log in without passwords, and keeping things secure at the same time.

Magic Links and Push Notifications

Magic links are links sent to your email. You click the link, and you’re logged in. Push notifications let you approve a login from your phone. Both are frictionless and remove the need to type in a password even once.

One-Time Passwords & QR Logins

One-time passwords (OTPs) sent via SMS or email still count as a form of passwordless login when used by themselves. QR codes, often used to log into desktop apps from mobile devices, are also gaining popularity.

While these methods aren’t as phishing-resistant as biometrics or passkeys, they’re easier to deploy and combine well in passwordless MFA setups.

Physical Tokens (for High-Security Environments)

Hardware tokens, like YubiKeys or smartcards, are used in industries where top-level security is required. They plug into your device and verify your identity without ever sending a password. These are core to many passwordless authentication solutions used in regulated industries.

Why Is Going Passwordless a Game Changer for Businesses?

Switching to passwordless login isn’t just about keeping up with trends. It’s about fixing real problems that plague every IT team.

Better Security (Say Goodbye to Phishing)

Most cyberattacks start with a stolen password. With passwordless authentication, there’s no password to steal. That eliminates phishing and reduces the risk of brute-force attacks.

True passwordless security also means credentials can’t be reused or shared. Identity is tied to something unique and verifiable.

Less Frustration for Everyone

Users hate passwords. They forget them, mistype them, or reset them too often. Passwordless login is faster, smoother, and more reliable.

For IT, that means fewer support tickets and better user adoption, especially when you roll out a passwordless authentication solution that works across devices and apps.

More Productivity, Fewer Interruptions

Every password reset is wasted time. Logging in without a password means fewer roadblocks, faster access to tools, and more time focused on work. With passwordless SSO, users don’t even realize how much smoother their day just became.

Easier Compliance

Passwordless authentication solutions log every login attempt and verify identity with high assurance. That makes audits easier and helps meet compliance standards for data security and access control.

How to Get Started with Passwordless in 2025

Making the switch to passwordless authentication doesn’t mean flipping a switch overnight. It’s a shift that needs thoughtful planning, a clear strategy, and a step-by-step rollout. Here’s how to get started in a way that makes sense for your team and infrastructure.

Step 1 – Take Stock of What You’re Using Now

Start by understanding your current login flows and where passwords are still the default. List out which systems use username and password, where MFA is already in place, and how your users access critical tools, whether through SSO, VPN, or directly.

This is also a good time to check if any systems already support passwordless login methods like biometrics, smartcards, or passkeys. Most modern platforms, especially cloud-based ones, already offer some form of passwordless authentication; you just may not be using it yet.

Doing this groundwork helps you map out where changes are needed and where passwordless SSO or MFA passwordless upgrades can slot in easily.

Step 2 – Choose the Right Factor(s)

There’s no one-size-fits-all when it comes to passwordless authentication. The right mix depends on your users, devices, security requirements, and workflows.

  • For remote teams or BYOD setups, passkeys and push notifications work well. 
  • In high-security environments, physical security tokens or smartcards offer strong protection. 
  • For customer-facing platforms, magic links or OTP logins can reduce friction without compromising security. 

Many organizations choose a mix, for example, combining passwordless SSO with biometrics or device trust. That’s the beauty of a flexible passwordless authentication solution: you can adapt it to how your people actually work.

Step 3 – Start Small and Scale Up

Don’t roll out passwordless login to your entire workforce on day one. Instead, start with a pilot group,  maybe your IT team or a specific department.

Use that phase to test compatibility, gather feedback, and make tweaks. You’ll quickly learn which login methods your users find easy and what gaps still exist.

Once the pilot works well, you can expand to more users, systems, or offices. This phased approach helps build confidence in the new flow and avoids disruption.

Step 4 – Don’t Forget About Recovery Options

Even in a passwordless world, users lose devices, forget PINs, or switch phones. That’s why it’s important to build solid fallback options.

Recovery should still be secure – think identity verification, backup devices, or biometric fallback instead of just sending an email link.

The goal is to support users without slipping back into old habits like password resets. A well-designed recovery flow is key to building true passwordless security that’s both strong and user-friendly.

What to Watch Out For (and How to Handle It)?

Going passwordless can bring real security and usability benefits, but it’s not always smooth sailing. Here are a few challenges you might run into and how to deal with them.

Legacy Systems That Don’t Play Nice

Some older applications and infrastructure just weren’t built with passwordless login in mind. They expect a username and password and may not support passkeys, biometrics, or even modern MFA.

You don’t have to rip everything out at once. In many cases, you can layer passwordless authentication on top using tools like reverse proxies, identity brokers, or passwordless SSO platforms that bridge the gap.

Start with systems that support passwordless out of the box, and create a plan to phase out or modernize older systems over time. In the meantime, keep your passwords strong and protected, but start reducing how often users actually need to touch them.

Getting Everyone On Board

Even if passwordless login is simpler and faster, some users may still resist change, especially if they’re used to logging in the old way.

That’s why communication and training are key. Show them how the new login works, explain why it’s safer, and let them try it for themselves. In most cases, users love the change once they experience it.

Start with internal champions and early adopters. Their positive feedback can help win over the rest of your team.

Device Loss or Change

If a user loses the device that holds their passkey or biometric login, they need a way back in securely.

Good passwordless authentication solutions always include backup and recovery options. That might be a secondary device, a trusted contact, or a biometric fallback.

Make sure your users know what to do if they lose access, and test those workflows regularly. Security is only helpful if people can still get their job done.

What’s Next for Passwordless Authentication?

Passwordless isn’t just a trend. It’s the direction identity and access management is heading. Here’s what’s coming soon.

OS-Level Logins Without Passwords

Major operating systems are already moving toward passwordless authentication. Whether it’s macOS, Windows, or Android, users will soon be logging in with Face ID, fingerprint, or passkey by default, with no password prompts required.

This shift makes passwordless login feel completely natural, and it opens the door to more secure, frictionless experiences right from the moment the device boots up.

Everything Works Across Devices

Today’s passkeys and biometric systems often work well on one device. The future? A single identity that follows you across your phone, laptop, desktop, and tablet, without needing to reconfigure each one.

Cloud-synced credentials, strong device trust, and smarter federated identity systems will make passwordless SSO even more seamless. That means less re-authentication, fewer interruptions, and stronger security without the pain.

Smarter, Continuous Authentication

Authentication won’t just be a one-time event. Systems will continuously check if access should still be granted, based on signals like device posture, location, behavior, and more.

This continuous, adaptive model makes true passwordless security not only possible but smarter. Users stay logged in while still being monitored for risk, and IT gets better visibility without annoying pop-ups or prompts.

Ready to Go Passwordless? Let Akku Help

Passwords are fading out. They’re slow, insecure, and a hassle for everyone. Passwordless authentication is the smarter way forward – faster for users, stronger for security, and easier to manage.

At Akku, we help you make that move with the right passwordless authentication solution for your setup. Whether you need passwordless SSO, support for passkeys and biometrics, or a full transition plan from MFA to true passwordless security, we’re here to walk you through it.

Ready to move beyond passwords? Let’s build a login experience that’s secure, efficient, and designed for how your team actually works.

ZTNA Decoded: What is Zero Trust Network Access, and Why is it Replacing VPNs?

Let’s be honest. VPNs weren’t built for how we work today.

They made sense when everyone was in one office, using company devices, connecting to a network with clear boundaries. But now? People are logging in from coffee shops, airports, and personal laptops – and attackers have learned how to slip right through the cracks.

That’s where Zero Trust Netw                     ork Access (ZTNA) comes in. It doesn’t matter if you’re “inside” the network or not. ZTNA assumes no one gets a free pass. Every user, device, and connection is verified every time.

This blog breaks down what ZTNA really is, how it works, and why it’s quickly becoming the smarter, safer alternative to VPNs.

What Is Zero Trust Network Access (ZTNA)?

Zero Trust Network Access is a modern approach to remote access. It doesn’t assume someone should have access just because they’re on your network. Every request is checked in real time. Access is granted only to the app or data the user needs. Nothing more.

It’s a shift from blanket access to controlled, need-based access that happens quietly in the background.

What’s the Core Principle Behind ZTNA?

ZTNA adheres to a simple principle: never trust, always verify.

It doesn’t matter where someone is working from or what device they’re using. Until their identity, device, and behavior are verified, they don’t get access. And even after access is granted, ZTNA keeps watching in case something changes.

This ongoing verification is what makes it so effective.

How Is ZTNA Different from Traditional Network Security?

The biggest difference between ZTNA and traditional network security is trust. Traditional models assume that if a user is inside the network, they are not a security risk. Once someone connects through a VPN, they usually get broad access to internal systems. That worked when networks had clear perimeters, and most people worked from one place. But today, that assumption is a liability.

ZTNA doesn’t care where a user is coming from. It treats every request, even from inside the network, as untrusted until it’s verified. Instead of giving blanket access, it checks each login, each device, and each request in real time.

Here’s how that plays out in practice:

  • Network vs. App Access
    VPNs give users access to the network itself. That often includes more access than they really need. ZTNA only grants access to specific applications or services.
  • One-Time vs. Continuous Checks
    With a VPN, checks mostly happen at login. After that, the user can usually move freely. ZTNA continues to run checks throughout the session, constantly monitoring for risk.
  • Visible vs. Invisible Infrastructure
    In a VPN model, users can often see every system on the network, even if they can’t access them. ZTNA hides everything that the user doesn’t explicitly have access to. If you don’t have permission, it’s like the system doesn’t exist.
  • Perimeter-Based vs. Identity-Based
    Traditional models rely on network perimeters: if you’re on the right network, you’re trusted. ZTNA is built around identity, context, and device trust, not where the request is coming from.

In short, VPNs assume “you’re in, so you’re safe.” ZTNA says, “prove it – every time.” That’s the core of the mindset shift.

How Does Zero Trust Network Access (ZTNA) Work?

ZTNA acts like a smart gatekeeper between users and the apps or services they want to access. It checks who’s asking, what they’re using, and whether everything looks safe before allowing entry. These checks don’t just happen once. They run continuously in the background so the system can spot risk and respond quickly.

Here’s how ZTNA makes this happen…

Identity-Based Access Controls

Everything starts with the user’s identity. ZTNA connects with your existing identity providers, like Azure AD or Okta, and uses tools such as single sign-on and multi-factor authentication to verify who’s logging in. Based on that verified identity, it applies access rules. These rules can be based on the user’s role, department, device, or even time of day.

It’s a precise way to manage access, rather than giving everyone the same level of permission.

Continuous Verification Mechanisms

ZTNA doesn’t stop checking once someone logs in. It keeps watching. If a device suddenly looks risky, the login location is unusual, or the user’s behavior seems out of the ordinary, access can be blocked immediately.

It’s like having a security guard who never gets distracted and notices every red flag the moment it appears.

Role of Micro-Segmentation

Instead of opening the whole network to every user, ZTNA breaks it into smaller, isolated parts. Each app or service is treated separately. Users only get access to what they’ve been approved for. They can’t jump from one system to another without specific permission.

This keeps potential threats contained. If one account is compromised, there’s no easy path for an attacker to reach the rest of your network.

Key Benefits of Implementing ZTNA

ZTNA isn’t just about blocking threats. It also makes life easier for users and gives IT more control, with fewer gaps to worry about.

Enhanced Security

ZTNA removes the idea of automatic trust. Every request is verified before access is granted. It checks identity, device health, and context, like location or time of day. If anything seems off, access is denied.

This limits how far an attacker can go, even if they get in with stolen credentials. There is no open network to move around in, just isolated apps with tightly controlled access.

Seamless Remote Work Enablement

ZTNA lets people connect securely from anywhere without needing a VPN. There is no bulky software or slow tunnels to deal with. Users get access only to the apps they need, nothing more.

It is fast, easy to use, and works on both company-managed and personal devices. That makes it perfect for remote and hybrid teams.

Reduced Attack Surface

With ZTNA, if a user does not have access to an app or system, they cannot even see that it exists. This keeps your infrastructure hidden from anyone who does not need to be there.

Fewer exposed systems mean fewer opportunities for attackers to find a way in. Even if one user or device is compromised, the rest of your network stays protected.

Better Visibility and Control

ZTNA logs every request and every action. IT teams can see who accessed what, when, and from where – all in one place.

You also get more control. Access can be granted or revoked instantly without waiting for firewall changes or reconfigurations. That makes user management simpler and response times faster.

Common ZTNA Models and Architectures

ZTNA can be deployed in a few different ways, depending on your network setup, device ownership, and access needs. The core idea stays the same, but the architecture changes slightly based on how users connect and how apps are hosted.

Service-Initiated ZTNA

In this model, the application or service initiates the connection. A ZTNA broker sits between the user and the app. The app remains invisible until the broker verifies the user’s identity and checks their access permissions.

Only after this verification does the broker allow a secure, one-to-one connection to that specific app. The user never sees anything else on the network. This model works well when you want to keep sensitive resources hidden and fully protected behind strict controls.

Device-Initiated ZTNA

Here, the user’s device starts the connection. The device reaches out to the ZTNA controller, proves its identity, and requests access to specific apps.

This model is a good fit when devices are managed by the organization. Since the system already trusts the device and can enforce compliance rules, it gives IT more control at the endpoint. If the device falls out of compliance, access can be blocked automatically.

Cloud-Based ZTNA Solutions

These solutions are hosted by third-party providers and delivered through the cloud. They work across different environments, whether your apps are on-premises, in the cloud, or spread across multiple platforms.

Cloud-based ZTNA is often the easiest to deploy. There is no hardware to maintain, and updates are handled by the provider. This model is ideal for hybrid or fully remote teams and for organizations that want to roll out Zero Trust quickly without overhauling their infrastructure.

ZTNA Use Cases Across Industries

Zero Trust Network Access is not just for large enterprises or tech companies. It solves real, everyday challenges across industries, from finance and healthcare to manufacturing and education. Wherever secure access is needed, ZTNA can help.

Securing Remote Workforces

Remote and hybrid work has become the norm, but traditional security models have not kept up. VPNs are often slow, unreliable, and hard to scale.

ZTNA offers a cleaner approach. It gives employees secure access to only the apps and data they need, no matter where they’re working from or what device they’re using. It does not rely on full network access, which means even remote teams can work safely without putting your internal systems at risk.

Whether people are working from home, on the go, or in shared spaces, ZTNA helps keep their access secure and focused.

Access Control for Third-Party Vendors

Most organizations work with vendors, contractors, or partners who need temporary access to internal systems. That access, if not managed properly, can become a major risk.

ZTNA lets you grant limited access to just one system or app, for a specific time, and from a specific device if needed. Once the job is done, access can be revoked instantly.

There’s no need to give vendors full VPN access or expose your network more than necessary. ZTNA makes third-party access safer and easier to manage.

Cloud Migration & Multi-Cloud Security

As more businesses move to the cloud or adopt a mix of platforms like AWS, Azure, and Google Cloud, managing secure access becomes more complex.

ZTNA helps you apply consistent access policies across all your environments. Whether your apps are on-premises, in one cloud, or across several, ZTNA treats them the same way, protecting each one with identity-based controls and continuous verification.

It simplifies your security posture and reduces the chance of gaps during cloud transitions.

Secure Your Network with Akku’s Tailored ZTNA Solutions

ZTNA is not just a replacement for your old VPN. It’s a smarter, more flexible way to control who gets access to what, without exposing your entire network.

At Akku, we help you make that shift smoothly. Our ZTNA solutions are built around how your teams work, what tools you use, and what you need to protect. Whether you’re managing remote access, onboarding vendors, or securing cloud apps, we make sure access stays tight and simple.

You don’t have to tear down your existing setup to get started. We work with what you already have, bring in Zero Trust where it matters, and give you full visibility and control without added complexity.

Ready to take the next step? Let’s talk.

The AI Revolution: Transforming Cybersecurity

Author: Dinesh

Reading Time: 3 mins

Any conversation you tune in to these days – be it related to business, entertainment, or technology – connects back to artificial intelligence in some way. The advances in natural language processing in the last year or two have made it even easier for laypeople to engage with the tech, and beyond research, writing, and design, the AI revolution has well and truly arrived in cybersecurity technology too.

 

 

Here’s a few ways that AI is impacting the world of cybersecurity management.

User behavior tracking

AI-powered IAMs can use user behavior analytics to identify ‘normal’ user behavior patterns and detect deviations or anomalies. AI algorithms undertake continuous analysis of user activity to identify baseline patterns and trends. On this basis, they can flag unusual activity such as unusual login locations or times. As these anomalies may indicate account compromise or fraud, this advance warning lets companies respond promptly.

Threat detection

Using AI in identity and access management, you can automatically analyze significant volumes of threat intelligence data to identify anomalous behavior or patterns. You can even integrate with threat intelligence feeds for real-time security information and threat detection.

By analyzing data such as user behavior, network traffic and logs, AI-powered systems can learn and understand normal user behavior. They are thus able to detect deviations from this norm. The cybersecurity solution can flag suspicious access, fraudulent activity or account compromise, and AI-powered cybersecurity can be trained to block unauthorized access.

Through machine learning, AI in cybersecurity and AI in network security can identify potential vulnerabilities before they’re exploited. This form of proactive threat detection helps businesses better protect their systems. By analyzing code patterns, behavior, and other indicators of compromise, malware detection improves in terms of speed and accuracy.

Intelligent identity and access management

An AI PAM (Privileged Access Management) experience is enhanced by the AI-powered security identity management solution. By monitoring and analyzing privileged user activity, the tool can recommend least privilege principles. This reduces the risk of privilege abuse and insider threats. With contextual information such as user roles, locations, and networks, the tool can make more informed decisions pertaining to access control. Dynamic access management helps businesses enforce highly specific access policies. You can adapt access privileges based on circumstance. 

Innovative and adaptive authentication management

With AI-powered IAM systems, you can implement more secure and user-friendly authentication methods, such as behavioral, voice-based, or risk-based authentication. Based on user behavior and device information, AI algorithms can assess risk levels in real-time. This way, you can enable adaptive authentication. The level of security and AI authentication needed for the specific use case and device access varies based on the perceived risk. IAM AI thus balances security and user convenience.

Automated IT support

Through AI-driven IAMs, you can automate user provisioning and de-provisioning processes based on defined policies. By streamlining the identity lifecycle in this way, you reduce the burden on IT administrative staff through AI business process automation. AI is also ‘always on’, and provides automated IT solutions and continuous user activity monitoring. AI monitors access controls and security events, based on which it provides risk assessment and adaptive security measures. This frees up your IT cybersecurity team from such regular monitoring activities and helps improve organization efficiency.

 

Looking at streamlining cybersecurity identity management? AI and cybersecurity is a complex but interesting field. Talk to our team of experts to learn more about AI in cybersecurity and IAM systems.

A Customized Device-Based Access Control Solution for an Automotive Ancillary Major using Akku

Data security is a critical business priority today – this is especially true for businesses in industries such as manufacturing, where intellectual property as well as customer data are involved. 

This was the case for our client too – a leading player in the automotive ancillary manufacturing space. In this blog, we explore their specific challenge in safeguarding their digital assets, and how Akku was able to deliver a customized solution to address the client’s needs.

The Challenge

The client runs regular audits to assess their security posture, and to identify areas where their existing Google Workspace could itself provide adequate security measures in terms of access control. 

In one such audit, they identified a critical gap. Employees at the company were increasingly needing to work remotely, but the existing endpoint security solution was only capable of restricting access to the company’s network and disabling all remote access.

Additionally, it was necessary to permit access for any user from any approved company laptop or desktop – a challenge given that the conventional device-based restriction approach generally maps one user to one device.

Akku’s Innovative Approach

Our team at Akku addressed this challenge with a customized device-based restriction strategy. 

To allow any user to access applications and data from any of the company’s laptops or desktops, we decided to implement a many-to-many mapping system. This unique solution involved the development of a custom application, the Akku Agent, installed on every whitelisted device.

The Implementation

Through the client’s inventory system, all machine serial numbers were captured and uploaded to Akku. The login process was then revamped to require all users to authenticate via Akku only. 

When a user logs in, the Akku Agent now verifies the device’s serial number against the whitelisted devices in Akku, and allows access from any location, including outside the client’s network, as long as the request is made from an approved device.

This solution seamlessly addressed the core challenge of permitting remote user access from approved devices.

Tackling Mobile Access

The next hurdle was controlling mobile access. Based on the Google Workspace plans assigned to the company’s users, the Google Workspace Advanced MDM functionality addressed mobile access control for only a subset of the company’s users. 

For all other users, access from any mobile device remained unchecked. Additionally, inventorying all personal devices of employees was impractical.

Akku’s solution was to restrict user mobile access to a controlled number of manually approved devices per user. By default, users were not permitted mobile access. Upon necessity, they could contact the admin to get a device approved, ensuring secure and controlled mobile access. And in case of a change of device, such as on purchase of a new phone, the admin would be able to deactivate access to the old device and enable access to the new device.

The Outcome

By integrating Akku, the client not only overcame the limitations of their existing security system, but also enabled secure remote access for their employees with seamless device-based access control measures.

The solution addressed the unique challenges faced by our client through Akku’s flexibility and our team’s custom development and deployment solution.

Akku’s flexible and innovative IAM solutions can transform your organization’s security landscape too. Talk to us to know more today.

Blockchain Technology: A new chapter in Identity & Access Management

Why do you need an IAM? These tools help businesses manage their corporate identities and each employee’s access to different resources. Typically, these IAMs work based on a centralized database of user names and passwords. Single sign-on (SSO) works with this database to confirm identity and access permissions.

However, this database also becomes a centralized target for malicious actors. Whichever platform you’re using – your IAM solution, Active Directory, or any other identity provider – such a database is a tempting ‘honey pot’, a target for hackers.

 

Enter the Blockchain IAM

Blockchain-based IAM solutions will be able to authenticate identity without the use of passwords. Based on your organization’s DID (decentralized identifier), blockchain credentials will be recorded and tracked on the distributed, shared, immutable blockchain ledger. The public key will be stored on the blockchain servers, while the private key will be pushed to user.

In the case of Akku’s upcoming blockchain version, employees will need to enter their DID on an Akku app on their smartphone. A private key will then be pushed to their device, activating access to the app on that device, which can be used to enable login and access to all corporate assets.

Managing digital identities without a single point of vulnerability

Using the Self-Sovereign Identity (SSI) model, digital identities can be managed in a distributed ledger system. This ensures that there’s no single point of vulnerability for hackers to attack. Your user credentials are secured with the tamper-proof distributed ledger.

Since blockchain-recorded credentials are recorded in a distributed ledger, they cannot be altered or impersonated. This guarantees integrity of identity during authentication, and you can be sure that your authenticated users are really who they say they are.

An additional layer of security is guaranteed through passwordless authentication.

Prevention of user impersonation through passwordless authentication

Since there are no passwords involved in the user authentication process, there is no risk of passwords being compromised or hacked. Our QR code-based passwordless authentication process is seamless, immediate and extremely secure. In addition, the authentication process also offers a seamless user experience.

As we move beyond passwords for authentication, you gain a number of benefits:

  • Security from easy-to-hack passwords, poor password policy compliance, common passwords, etc
  • Streamlined login process as they avoid password resets and other requests to IT support team
  • No risk of compromised passwords and user impersonation

The blockchain is the next big thing in cybersecurity, and Akku is excited to be at the forefront of this revolution. The private decentralized, immutable ledger feature of blockchain technology changes the IAM landscape considerably.

Talk to our team of experts about how to get started on your blockchain journey. Get in touch with us today.

Security isn’t a one-time investment: 3 key areas where most organizations fail

Your management team says that the time has come to invest in your organization’s cybersecurity. Your operations team agrees and says they are committed to security. Your IT team says that an IAM would help to secure your data and application, and identifies customizable IAM solutions, such as Akku, for investment.

So far, so good. But does that complete the job from your team’s end?

Even if your organization’s management and users believe that they are totally committed to improving cybersecurity, many of our recent IAM implementations have brought up some interesting issues of organization productivity.

Low priority on training

Many corporates believe that their employees – young, apparently tech-savvy, living in metropolitan areas – are sufficiently aware of all necessary cybersecurity measures. They believe that their teams are equipped to set up strong passwords, manage their own multi-factor authentication, avoid phishing attacks and browse through only secure web pages.

Some businesses, especially very large enterprises, do understand that cybersecurity training is necessary. However, others (regardless of size) often don’t feel it’s important for workers to take time out from their regular routines to focus on security. This is a prioritization issue, not one of budgets or resources. It can result in a number of security issues, including in terms of secure access to applications and data. No matter how technologically aware your team is, no one knows everything. It’s important to keep your learners up-to-date with regular cybersecurity training.

Fear of adoption

For a simple example, consider single sign-on (SSO). Single sign-on is an efficient way to log on to multiple applications. Using 2FA or MFA (two-factor or multi-factor authentication), single sign-on is secure as well as easy. However, if your team has never used such tech before, it can be bewildering. In our experience, 75-80% of corporate users don’t know how to use SSO without training. Post implementation of Akku, our team has occasionally offered training on how to use SSO and multi-factor authentication in the past. 

When we speak to our customers, we find that in many cases, fear of adoption is a bigger hurdle than cost of implementation or features provided by the IAM. They believe that their workers simply don’t know how to use MFA, and that it’s too much effort to provide regular updates and training to fix this gap.

In our experience, fear of adoption prevents more investments in cybersecurity applications than budget or other concerns.

Prioritizing productivity over security

While Akku or other IAM solutions secure access to applications and data, there is a certain amount of involvement needed from your IT team. A classic example is the password change self-service functionality. This functionality allows your users to manage, update and change their own passwords. 

At Akku, our policy is against self-service for password management. This is an intentional choice as it risks allowing users to set weak security questions or repeat common passwords used in other personal accounts. This, further, risks hacking through social engineering or credential stuffing attacks. In addition, when users know that they can reset their passwords at any time, they feel that their responsibility to secure their account and credentials is not as urgent. When they have to disturb their IT administrator every time they forget their password, this feels like a much more serious problem!

However, centralization of password management is inefficient for IT admin teams. In our experience, around 0.2% of users forget their passwords, every day. For an enterprise of 5,000 users, that results in upto 10 password reset requests, every day. As a result, some organizations tend to prioritize team efficiency or productivity over cybersecurity, by allowing users to manage their own passwords.

This raises the question: are you prioritizing your cybersecurity or team productivity? At the end of the day, you are responsible for your own cybersecurity. Taking the decision to invest in Akku or any other security infrastructure is an important step, but you need to keep the focus on cybersecurity on an ongoing basis. 

Security is a long term commitment, not addressed by a single investment. Talk to our team today for a holistic consultation on the next steps towards a more secure organization.

What is Open Policy Agent and how do you use it in cloud-native environments?

Open Policy Agent (OPA) helps you to increase application security and to reduce the risk of unauthorized access to sensitive data even in case of a breach of the application. 

It achieves this by simplifying access authentication and authorization within the application architecture, which in turn secures internal communication and access.

Many multinational corporations are using Open Policy Agent in their IT operations to establish, validate and enforce access control and security policies across the architecture of the application, thus allowing them to customize and strengthen security strategies for the application.

Why should Open Policy Agent matter to your business?

Take, for instance, edge security, which is used to protect corporate resources, users, and apps at the “edge” of your company’s network, where sensitive data is highly vulnerable to security threats. The edge security model trusts all internal communication and checks a user identity only at an ingress API-Gateway.

With Open Policy Agent it is possible to plug this gap by building a distributed authorization as close to a data source as possible without having to build the authorization logic directly into services. That increases security at every level of your application.

Here’s how major enterprises are using OPA

  • Goldman Sachs uses Open Policy Agent to enforce admission control policies in their Kubernetes clusters as well as for provisioning Role-based access control and Quota resources central to their security.
  • Google Cloud uses Open Policy Agent to validate configurations in several products and tools including Anthos Config Management and GKE Policy Automation.
  • Netflix uses Open Policy Agent to enforce access control in microservices across languages and frameworks in their cloud infrastructure and to bring in contextual data from remote resources to evaluate policies.

But what is OPA, exactly?

Open Policy Agent (OPA) is a tool that helps you write and test policy-as-code for Kubernetes to improve operational efficiency and promote scalability and repeatability. OPA decouples policies from application configurations and provides policy-as-a-service. Since this engine unifies policy enforcement across the stack, it allows security, risk, and compliance teams to adopt a DevOps methodology to express desired policy outcomes as code as well as offload policy decision-making from software. Created by Styra, and now part of the Cloud Native Computing Foundation (CNCF) alongside other CNCF technologies like Kubernetes and Prometheus, OPA is an open source, general-purpose policy engine. 

When and How can OPA be used to improve your IT Ops?

Infrastructure Authorization

You can use make all elements of your application infrastructure more secure using OPA.

OPA enforces and monitors security policies across all relevant components. For instance, you can centralize compliance across Kubernetes and application programming interface (API) gateways. 

With Open Policy Agent, you can add authorization policies directly into the service mesh, thereby limiting lateral movement across a microservice architecture. That way, since authorization is required at entry to every microservice, improper access to one microservice does not necessarily compromise others.

(You can learn more about Service Mesh and how it can help you with cluster security here and here.)

Admission Controller

You can control admission to your resources by working with an OPA-powered Gatekeeper.

Azure Gatekeeper and other Kubernetes policy controllers work with OPA to allow you to define policy to enforce which fields and values are permitted in Kubernetes resources. They can mutate resources. 

A common example of a mutation policy would be changing privileged Pods to be unprivileged, or setting imagePullPolicy to Always for all Pods. When you’re able to mutate resources server-side, it’s a really easy way to enforce best practices, apply standard labeling, or simply apply a baseline security policy to all resources.

Azure Gatekeeper for example is a Kubernetes policy controller that allows you to define policy to enforce which fields and values are permitted in Kubernetes resources. It operates as a Kubernetes admission controller and utilizes Open Policy Agent as its policy engine to ensure resources are compliant with policy before they can be successfully created.

Application Authorization

With the level of automation OPA provides, your team can make changes with the confidence that access authorization will remain accurate. 

Since Open Policy Agent uses a declarative policy language that lets you write and enforce rules, it comes with tools that can help integrate policies into applications as well as grant end users permissions to contribute policies for tenants. This enforces policies across organizations for end-user authorization with the OPA deciding level of user access in the application.

Open Policy Agent is also used to resolve problems around service-level authorization to control who can do what at different parts of the stack. 

What are the advantages of using OPA?

The OPA policy improves operational efficiency, allows for virtually unlimited scalability, eases interpretation, offers version control, and ensures repeatability. It essentially provides a uniform, systematic means of managing policies as well as auditing and validating them to avoid the risk of introducing critical errors into production environments. That’s because in Kubernetes, policies are best defined in code and OPA allows you to write and validate policy-as-code. 

By leveraging code-based automation instead of relying on manual processes to manage policies, your team can move more quickly and reduce the potential for mistakes due to human error. At the same time, your application architecture remains absolutely secure. Want to know more about how OPA can make your business more efficient? Contact us at Akku.