Author: Aravindh Ramachandran

Startups to Enterprises: How Akku Meets Different Business Needs

Small, mid-sized, and large enterprises face different challenges with access management. From limited resources to scaling complexities to sprawling organizational structures, the differing needs of businesses at each phase of growth call for a tailored solution. 

In this blog, let’s explore how Akku empowers businesses of every size.

For Startups: Easy Setup, Powerful Security

The Challenge

As a startup or small-scale business, you may not have a large IT team or the technical skills to manage a complicated security system. But just like larger enterprises, your business too faces cyber risks. That’s why you need a security solution that’s simple, effective, and helps keep you safe while you focus on growing your business – without the need for technical expertise.

How Akku Helps

  • Quick IAM Setup with Minimal Technical Complexity: Akku simplifies the onboarding process, ensuring startups can get started without advanced technical know-how. Akku’s 500+ pre-built app connectors, user-friendly interface, and ease of setup allow small businesses to implement a robust IAM faster.
  • High Value-for-Money IAM Solutions: Budget constraints are a fact of life for small businesses. Akku offers plans that offer tremendous value and help you keep data security strong without breaking the bank.
  • Strong Foundational Security Measures: Akku helps you streamline access management and implement multi-factor authentication (MFA) – these are vital tools to build a strong security foundation at your business.

For Mid-Size Businesses: Security balanced with Efficiency

The Challenge

As businesses grow bigger, operations become more complex. In addition to the concerns of smaller businesses, your mid-sized business needs to balance the need for stronger security with the importance of maintaining operational efficiency. The right IAM will support your growth while keeping operations secure and efficient.

How Akku Helps

  • Robust Authentication Security: Akku helps you enforce MFA as well as strong employee password policies, keeping the login process secure across the board for your growing time. And the option of passwordless authentication goes even further towards eliminating the risk of password misuse/abuse.
  • Efficient Application Access: As your business scales, the number of applications your teams use tends to rise exponentially. The result is significant friction in the user access process. With Akku’s robust single sign-on (SSO), access to applications is a matter of a single click, enabling increased productivity for users and administrators.
  • Improved Flexibility through Modular IAM Solutions: With evolving business priorities, Akku’s modular IAM solutions give you the flexibility to invest in the tools you need now, and add on functionalities as the business grows.

    For Enterprises: Streamlining Access & Reducing IT Admin Workloads

    The Challenge

    Thousands of employees across multiple departments, and numerous roles and designations are key characteristics of large enterprises that give rise to unique IAM challenges. These dynamics place a heavy load on your IT admin team, and make managing access time-consuming and prone to error. At the same time, the business also needs to comply with strict security policies and regulations.

    How Akku Helps

     

  • Automated Provisioning and Deprovisioning: By automating provisioning and deprovisioning, Akku massively reduces the workload for IT administrators and ensures no risk of human error. Employees are granted access to the systems and data they require promptly, improving productivity, while former employees lose access with a single stroke, securing systems.
  • Increased Productivity with Self-Service Password Management: Password recovery requests can overwhelm the IT function as your team sizes increase. Akku’s self-service password management system allows users to generate and update their own passwords, in compliance with custom policies. This improves productivity by cutting out wait time, while IT administrators save a significant amount of time.
  • Streamlined Data and Analytics for Audit: Akku offers a centralized platform to manage access across the organization, which also means it is a centralized point of data collection. Akku’s advanced reporting and analytics tools use this data to provide single-window visibility into access patterns, enabling informed decision-making. This also provides verifiable proof of compliance with security and data privacy regulations.

Improve security and streamline operations as you focus on growth – regardless of the size of your business. Ask for a demo today!

The AI Revolution: Transforming Cybersecurity

Author: Dinesh

Reading Time: 3 mins

Any conversation you tune in to these days – be it related to business, entertainment, or technology – connects back to artificial intelligence in some way. The advances in natural language processing in the last year or two have made it even easier for laypeople to engage with the tech, and beyond research, writing, and design, the AI revolution has well and truly arrived in cybersecurity technology too.

 

 

Here’s a few ways that AI is impacting the world of cybersecurity management.

User behavior tracking

AI-powered IAMs can use user behavior analytics to identify ‘normal’ user behavior patterns and detect deviations or anomalies. AI algorithms undertake continuous analysis of user activity to identify baseline patterns and trends. On this basis, they can flag unusual activity such as unusual login locations or times. As these anomalies may indicate account compromise or fraud, this advance warning lets companies respond promptly.

Threat detection

Using AI in identity and access management, you can automatically analyze significant volumes of threat intelligence data to identify anomalous behavior or patterns. You can even integrate with threat intelligence feeds for real-time security information and threat detection.

By analyzing data such as user behavior, network traffic and logs, AI-powered systems can learn and understand normal user behavior. They are thus able to detect deviations from this norm. The cybersecurity solution can flag suspicious access, fraudulent activity or account compromise, and AI-powered cybersecurity can be trained to block unauthorized access.

Through machine learning, AI in cybersecurity and AI in network security can identify potential vulnerabilities before they’re exploited. This form of proactive threat detection helps businesses better protect their systems. By analyzing code patterns, behavior, and other indicators of compromise, malware detection improves in terms of speed and accuracy.

Intelligent identity and access management

An AI PAM (Privileged Access Management) experience is enhanced by the AI-powered security identity management solution. By monitoring and analyzing privileged user activity, the tool can recommend least privilege principles. This reduces the risk of privilege abuse and insider threats. With contextual information such as user roles, locations, and networks, the tool can make more informed decisions pertaining to access control. Dynamic access management helps businesses enforce highly specific access policies. You can adapt access privileges based on circumstance. 

Innovative and adaptive authentication management

With AI-powered IAM systems, you can implement more secure and user-friendly authentication methods, such as behavioral, voice-based, or risk-based authentication. Based on user behavior and device information, AI algorithms can assess risk levels in real-time. This way, you can enable adaptive authentication. The level of security and AI authentication needed for the specific use case and device access varies based on the perceived risk. IAM AI thus balances security and user convenience.

Automated IT support

Through AI-driven IAMs, you can automate user provisioning and de-provisioning processes based on defined policies. By streamlining the identity lifecycle in this way, you reduce the burden on IT administrative staff through AI business process automation. AI is also ‘always on’, and provides automated IT solutions and continuous user activity monitoring. AI monitors access controls and security events, based on which it provides risk assessment and adaptive security measures. This frees up your IT cybersecurity team from such regular monitoring activities and helps improve organization efficiency.

 

Looking at streamlining cybersecurity identity management? AI and cybersecurity is a complex but interesting field. Talk to our team of experts to learn more about AI in cybersecurity and IAM systems.

What is Open Policy Agent and how do you use it in cloud-native environments?

Open Policy Agent (OPA) helps you to increase application security and to reduce the risk of unauthorized access to sensitive data even in case of a breach of the application. 

It achieves this by simplifying access authentication and authorization within the application architecture, which in turn secures internal communication and access.

Many multinational corporations are using Open Policy Agent in their IT operations to establish, validate and enforce access control and security policies across the architecture of the application, thus allowing them to customize and strengthen security strategies for the application.

Why should Open Policy Agent matter to your business?

Take, for instance, edge security, which is used to protect corporate resources, users, and apps at the “edge” of your company’s network, where sensitive data is highly vulnerable to security threats. The edge security model trusts all internal communication and checks a user identity only at an ingress API-Gateway.

With Open Policy Agent it is possible to plug this gap by building a distributed authorization as close to a data source as possible without having to build the authorization logic directly into services. That increases security at every level of your application.

Here’s how major enterprises are using OPA

  • Goldman Sachs uses Open Policy Agent to enforce admission control policies in their Kubernetes clusters as well as for provisioning Role-based access control and Quota resources central to their security.
  • Google Cloud uses Open Policy Agent to validate configurations in several products and tools including Anthos Config Management and GKE Policy Automation.
  • Netflix uses Open Policy Agent to enforce access control in microservices across languages and frameworks in their cloud infrastructure and to bring in contextual data from remote resources to evaluate policies.

But what is OPA, exactly?

Open Policy Agent (OPA) is a tool that helps you write and test policy-as-code for Kubernetes to improve operational efficiency and promote scalability and repeatability. OPA decouples policies from application configurations and provides policy-as-a-service. Since this engine unifies policy enforcement across the stack, it allows security, risk, and compliance teams to adopt a DevOps methodology to express desired policy outcomes as code as well as offload policy decision-making from software. Created by Styra, and now part of the Cloud Native Computing Foundation (CNCF) alongside other CNCF technologies like Kubernetes and Prometheus, OPA is an open source, general-purpose policy engine. 

When and How can OPA be used to improve your IT Ops?

Infrastructure Authorization

You can use make all elements of your application infrastructure more secure using OPA.

OPA enforces and monitors security policies across all relevant components. For instance, you can centralize compliance across Kubernetes and application programming interface (API) gateways. 

With Open Policy Agent, you can add authorization policies directly into the service mesh, thereby limiting lateral movement across a microservice architecture. That way, since authorization is required at entry to every microservice, improper access to one microservice does not necessarily compromise others.

(You can learn more about Service Mesh and how it can help you with cluster security here and here.)

Admission Controller

You can control admission to your resources by working with an OPA-powered Gatekeeper.

Azure Gatekeeper and other Kubernetes policy controllers work with OPA to allow you to define policy to enforce which fields and values are permitted in Kubernetes resources. They can mutate resources. 

A common example of a mutation policy would be changing privileged Pods to be unprivileged, or setting imagePullPolicy to Always for all Pods. When you’re able to mutate resources server-side, it’s a really easy way to enforce best practices, apply standard labeling, or simply apply a baseline security policy to all resources.

Azure Gatekeeper for example is a Kubernetes policy controller that allows you to define policy to enforce which fields and values are permitted in Kubernetes resources. It operates as a Kubernetes admission controller and utilizes Open Policy Agent as its policy engine to ensure resources are compliant with policy before they can be successfully created.

Application Authorization

With the level of automation OPA provides, your team can make changes with the confidence that access authorization will remain accurate. 

Since Open Policy Agent uses a declarative policy language that lets you write and enforce rules, it comes with tools that can help integrate policies into applications as well as grant end users permissions to contribute policies for tenants. This enforces policies across organizations for end-user authorization with the OPA deciding level of user access in the application.

Open Policy Agent is also used to resolve problems around service-level authorization to control who can do what at different parts of the stack. 

What are the advantages of using OPA?

The OPA policy improves operational efficiency, allows for virtually unlimited scalability, eases interpretation, offers version control, and ensures repeatability. It essentially provides a uniform, systematic means of managing policies as well as auditing and validating them to avoid the risk of introducing critical errors into production environments. That’s because in Kubernetes, policies are best defined in code and OPA allows you to write and validate policy-as-code. 

By leveraging code-based automation instead of relying on manual processes to manage policies, your team can move more quickly and reduce the potential for mistakes due to human error. At the same time, your application architecture remains absolutely secure. Want to know more about how OPA can make your business more efficient? Contact us at Akku.

Authentication, Authorization, Auditing: the Three Pillars of IAM

In an earlier article, we explored the 3 pillars of a Cloud Access Security Broker (CASB), with Identity and Access Management (IAM) being one of these pillars. In this blog, we dive deeper into IAM, and the key concepts on which it is built.

2021 saw the average cost of a data breach rising from US$3.86 million to US$4.24 million on an annual basis, according to the IBM Cost of a Data Breach Report 2021.

Data breaches are increasing. And your Identity and Access Management solution, or IAM, is your first line of defense. IAM secures, measures, monitors, and improves the security of access through a standardized process.

How does an IAM improve security? It offers three pillars of support: Authentication, Authorization, and Auditing.

Authentication

How do you map the correct users to gain access to the correct content, at the correct times? 

Authentication takes place whenever a user attempts to access the organization’s network or assets. Verified credentials serve as a passport that allows users to access data, systems, applications, and resources.

With data breaches becoming more common, user authentication is vital to security. Organizations are prioritizing advanced security through sophisticated additional authentication methods. For instance, your IAM would secure your access management with two-factor or multi-factor authentication by pairing a username and password with a key card or OTP token, a fingerprint, or facial recognition. Every user has unique credentials, and IAM authenticates the user data to confirm that the user is a member of the organization.

Using a strong password policy can also improve authentication security. Verifying whether your IAM allows you to configure and customize your password policy is essential in providing a comprehensive authentication process. 

Authorization

While authentication verifies the users’ identity, the authorization aspect of IAM is what grants the user access to data based on their identity and defined access rules. While the two are related, they are not interchangeable.

In a sense, authorization is the second step to authentication – think of a night club, where the bouncer allows you entry after checking your ticket stamp (authentication), following which another staffer inside decides if your stamp allows you access to every area of the club or restricts you to select areas (authorization).

In organizations, users are granted authorizations according to their roles. Proper authorization is important to prevent data breaches.

For secure authorization, follow the zero trust principle and provide minimum possible access to each active user and immediately deprovision ex-employees. These two steps ensure that the risk of data breaches caused by improper authorization or disgruntled employees is reduced.

Auditing

Auditing security configurations helps weed out redundancies within the IAM system, such as IAM users, roles, and policies that are not required, and make sure that all users are authorized and authenticated. It also helps secure the system by regularly monitoring who has access to critical enterprise assets.

Audits ensure that compliance requirements are met, incidents are responded to and taken care of within a defined period of time, procedures are streamlined, responsibilities are segregated, transparency and documentation are maintained. 

Audits can also help to understand employee or user contributions on a particular app or data sheet. This can also be used in version control. Knowing who last logged on to the document gives usable information in cases where data has been breached. 

Chinks in authentication, authorization, or auditing can result in a compromised system. Opt for a trusted IAM solution such as Akku, a major emerging player in the APAC region. Akku offers a plethora of customizable options to improve data security, standards compliance, efficiency, and productivity.

 

What are some alternatives to Okta?

In this new world of remote working and cloud enterprises, Identity and Access Management (IAM) has been thrust to the fore. It’s almost as if the economy now relies on agile and automated IAM systems to enable rapid and seamless digital transformation.

Okta is the leading player in the area of IAM, and has made major strides forward in the field by harnessing artificial intelligence, and thus going beyond merely using the password and other multi-factor authentication options.

Okta has several advantages such as its security, scalability, and simplicity. But cost-wise, Okta works better for larger enterprises and can prove to be quite expensive for smaller organizations.

Though Okta is a popular choice, that doesn’t mean it is your only option. There are several other options out there for enterprises looking to go the IAM way, each with its own advantages. 

Some of these alternatives include Active Directory Federation Services (ADFS), OneLogin, and Akku for instance and we’re going to give you the lowdown on each of them.

1. Active Directory Federation Services (ADFS)

Developed by Microsoft, ADFS is a Single Sign-On (SSO) solution and is a component of Windows Server operating systems.

ADFS is preferred by many enterprises as it is perceived to be more stringent on privacy issues when compared to other tech majors; and more convenient as most enterprises use Windows Active Directory (AD) for user management already, meaning there is no environment change if you are adding on ADFS.

But like with Okta, initial costs are high, and there are hidden infrastructure and maintenance costs as well. For instance, commissioning ADFS requires a Windows Server license, which comes at a cost. 

Also, ADFS tends to be complex and needs substantial technical know-how to use properly. Commissioning, configuring, and maintaining an ADFS solution is time-consuming and customer support too, though free, is not very user-friendly. 

2. OneLogin

OneLogin, another market leader, brings to the table secure, one-click access, through all device types. Advantages are that OneLogin comes pre-integrated with over 4000 apps, offers multiple language options, and integrates with popular directories such as Active Directory (AD) and G Suite, thereby offering flexibility for growing businesses. 

But like with Okta and ADFS, here too, pricing can be steep for smaller enterprises. It is also complex to use and though it integrates with AD, it offers limited analytics on the admin console, user support time is not ideal, and adding new apps can be tricky.

3. Akku

Akku (yes, that’s us) is an emerging player in the Asia Pacific region. While it comes with all IAM features, it has been developed specifically keeping the needs of small and medium sized businesses in mind. It is therefore ideal for teams of 10-300 people and companies looking for high ROI and responsive support. 

So, if you are a smaller enterprise, a fast-growing start-up, or a business in any industry where value for money is an important consideration, Akku presents a sensible option. Another advantage here would be that it provides enterprises with complete control over data access and privacy on the cloud while staying compliant with statutory standards.

Akku isn’t a one size fits all option and because of the bespoke nature of the solution, it takes more time than Okta to purchase and set up. But once you are all set up, it is simple to use, and offers all the IAM functionalities you will need at a fraction of the cost of the other options listed here.

So, there are options out there for IAM beyond Okta. And while a strong IAM strategy is integral to productivity and security, you’ve got to choose one that fits your requirements and your budget. If you are a small or medium-sized business looking for an IAM solution, with an eye on customization, contact Akku today.

A malicious user gaining access to your apps can be catastrophic. Here’s how a secure SSO could help.

In any enterprise, it is a given that employees will come and go, and many will switch roles within the organization as well. At the same time, the same is true for the applications that the company uses – new apps will be deployed, old ones will be retired, and changes are constant.

What this means is a continuous churn – in identity management for users, and service providers, by means of the SaaS applications in use. Ensuring data and app security across the organization depends heavily on ensuring secure communication between your identity provider and service providers.

Deploying a robust Single Sign-On (SSO) solution represents the best answer to this challenge. An SSO allows an enterprise to manage the identities of employees in one place, and delegate access and privileges from there.

Most SaaS providers support SSO integration as it is the most efficient route to centralized identity and access management. The SSO authentication method also enables users to securely access multiple apps and websites with a single set of credentials, which reduces issues like password fatigue, which boosts security, lowers IT help desk load, and increases organizational efficiency.

How SSO works

To get your SSO in place, you need to find the right identity provider. The identity provider is essentially a service that securely stores and manages digital identities. An SSO works based on a trust relationship between the app and the identity provider.

Organizations establish a trust relationship between an identity provider and their service providers to allow their employees or users to then connect with the resources they need. Such a trust relationship is established by exchanging digital certificates and metadata. The certificate carries secure tokens which contain identity information like email address and password, to authenticate that the request has come from a trusted source and to verify identity. 

Although SSO can work with as many apps as the organization wants, each must be configured with a unique trust relationship.

How the Service Provider-Identity Provider relationship works

Once an identity provider is onboarded, every time a user tries to connect to a service provider, the sign-in request is sent to the central server where the identity provider is hosted. The identity provider validates the credentials and sends back a token. If their identity cannot be verified, the user will be prompted to log into the SSO or verify credentials using other methods like a TOTP. Once the identity provider validates the credentials it sends the user a token.

The token confirming the successful authentication is validated by the service provider against the certificate initially configured and shared between service provider and identity provider, after which the user can access the application.

The identity provider verifies the user credentials and sends back an ‘authentication token’ (almost like a temporary ID card) to the service provider. And, of course, all this happens in a fraction of a second.

Advantages of using SSO

  • Simplifies credentials management for users and admin
  • Improves speed of app access
  • Reduces time spent by IT support on recovering passwords
  • Offers central control of password complexity and MFA
  • Simplifies provisioning and de-provisioning
  • Secures the system as information moves encrypted across the network
  • Completely seamless/transparent to the user
  • Easy to add on new service providers

Akku is a powerful identity and access management solution that can enhance data security, efficiency, and productivity across your corporate network through its robust SSO feature. If you would like assistance on ensuring secure access for all your users to your organization’s applications, do get in touch with us.

6 Password Policy Management Best Practices for a more secure IT environment

Remote working has impacted the world of cybersecurity in multiple ways. Remote workers are often not protected by enterprise-level security and so are more prone to cyberattack. The FBI reported a 300% increase in cybercrimes since the pandemic began, and remote work has increased the average cost of a data breach substantially. 

Employees working from home are also distracted – 

“47% of remote workers cited distraction as the reason for falling for a cyberattack.”

In other words, if you do not have a plan in place to mitigate these risks, you are setting yourself up for a potentially devastating cybersecurity breach.

One simple way to protect your organization from breaches is to apply a strong password policy at all levels of the organization, and enforce it by implementing a secure password policy management solution (PPM).

Here are some password policy best practices you may find useful.

1. Increase password length and strength

Brute force attacks try all possible combinations of characters to arrive at the password. A 6 string password with only upper or lower case letters can be cracked in 8 seconds. An 18 character password with upper and lower case letters, numbers and symbols can take 1 quintillion years to crack! By adding a special character, combining both upper and lower case letters or adding numbers, encryption can be much more secure.

 

Image Credit: ghacks.net

The full strength of the Advanced Encryption Standard (AES) comes to bear when users create passwords of 32 characters for 128-bit encryption and 64 characters for 256-bit encryption. However, passwords of around 10 characters are strong enough for most applications.

2. Simplify as much as possible

A password made of only numbers has 10 options for each character in the string, one made of numbers and letters has 36 options, and if you include special characters that adds another 32 possible characters for each spot in the string. This makes it more challenging for brute force attacks to be successful. Complexity in terms of the kind of characters that can be used in the password is, therefore, an advantage.

However, do not mandate the usage of these different kinds of characters. This can lead to frustration and reuse of the same password with minor character substitutions (P@ssword or Passw0rd, for example). This is especially the case when the policy also demands frequent changes of password. If the old password is compromised, such minor variations will be relatively easy to guess, too.

To mitigate this risk, don’t mandate the use of special characters and reduce the frequency of mandatory password reset to approximately once a year. A long password using only lowercase letters is more secure than a short one which is a variant of an older password.

3. Do not allow password reuse

Do not allow reuse of earlier passwords during periodic password reset to increase security. Train your staff not to use minor variations of their earlier passwords, and instead look for completely different passwords.

Also train staff on the risks of reusing passwords across home and work accounts. Password reuse results in a huge surge in credential stuffing attacks. If any service is compromised and your password and username are stolen, hackers could use the same credentials to try and hack your other accounts. Each account must therefore use unique credentials to maintain security.

4. Reinforce passwords using multi-factor authentication (MFA)

Multi-factor authentication uses a combination of things you know, such as a password or PIN; things you have, such as a badge or smartphone; and things you are, such as biometric data, to authenticate your right to access a particular system, data or application.

Enabling MFA ensures that even if a password is stolen, the system is not compromised.

5. Use a secure password manager

Many users find it difficult to remember their passwords for multiple online services, and so either use a single password for all, or, worse, save all their passwords to an unreliable password manager. 

If you do opt for a password manager, choose one that is highly secure, in order to mitigate the risk involved. Most IAM solutions will include a password manager or, with Single Sign-on, completely do away with the need for multiple passwords. A single secure password is enough to log on to your IAM and access your applications and data.

6. Use an IAM application for Password Policy Management (PPM)

It’s one thing to lay down rules for password policy across the organization. It’s quite another to enforce the policy. An Identity Access Management (IAM) application can help you ensure that all your users consistently comply with a high standard of security while setting their passwords, without the need for a separate password policy enforcement tool.

Administrators can customize and define password policy for all users in the organization. You can also specify upon whom the policy should be enforced, based on the users’ access level. Password policies can of course also be defined as blanket rules.

A common perception is that the risks associated with breached passwords do not apply to your organization as you have secure systems. But your organization’s data security is only as strong as the weakest password of your users. In 2020, 770 million credential stuffing attacks occurred. That means that if your employee’s personal passwords are compromised, and they have reused the same password at work, your data is compromised too. Worse, 17% of all sensitive files are accessible to all employees, and about 60% of companies have over 500 accounts with non-expiring passwords.

Implementing a robust Identity and Access Management (IAM) solution brings you several steps closer to protecting your user credentials and corporate data. Worldwide, cybercrime costs will hit $6 trillion annually this year. Don’t let your organization succumb to a Data breach! With these simple steps, you can stay safe with multiple layers of data protection. Allow our team at Akku to help you secure your systems.

Is dependence on AD holding back your provisioning & deprovisioning?

Active Directory is quite simply the most popular identity management solution for enterprises in the world. An incredible ~90% of the Global Fortune 1000 companies use Active Directory as their primary method of authentication! 

Does your organization, like so many others, manage user identity with Active Directory (AD) too? If so, we’re guessing you have probably run into trouble with provisioning and deprovisioning for users across your environment. AD is great for identity management, but it was never built to act as a single sign-on (SSO) platform.

Challenges with AD for Provisioning & Deprovisioning

What this means is that either provisioning and deprovisioning would need to be performed for each application and user individually, or else, for Active Directory to be used to control access and permissions, each application would need to be integrated with AD separately. 

With the average enterprise running 1295 cloud-based applications, both these options seem like pretty poor choices. The former option is a tremendous drain on productivity for both admins and users, while the latter presents a host of complexities and costs to integrate AD with each of your apps.

IAM to the rescue!

So how do you get over these challenges? The answer lies in deploying an Identity & Access Management (IAM) solution that includes single sign-on (SSO) functionality.

Essentially, the IAM would act as an intermediate layer between your AD and your applications. So the IAM solution would need to integrate with Active Directory on the one side, and with all of your organization’s applications on the other. 

Through integration with your applications, the IAM can bring them all onto a single common platform and act as the Identity Provider (IdP) across your environment. Since most modern IAM solutions use SAML-based integrations with applications, these integrations are far less complex and expensive to implement than directly integrating AD to each application.

And secondly, integrating the IAM with AD would allow you to continue to manage identity – and now access permissions too – on AD itself.

Benefits of an IAM integrated with AD

At the end of this process, you would be able to control identity and access across your environment on Active Directory, giving you a familiar interface and process with enhanced functionality. 

Single-point control for your admins, and single-point access for your users, mean simple, fast provisioning and deprovisioning for IT and HR teams, saving them a tremendous amount of time and effort. 

Not to mention easy access to all permitted applications for users, helping to make them more productive too.

Akku is a powerful Identity and Access Management (IAM) solution by CloudNow that is built to play well with Active Directory, and also to integrate seamlessly with virtually any of your business applications. Call us today to see how Akku could enhance productivity and security at your organization!

Digital Transformation: Considerations for a Post-Pandemic World

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“Digital transformation” has been a buzzword well before the COVID-19 pandemic hit. In those pre-COVID times, digital transformation was only seen as a fancy way of saying that a business was being modernized. Many assumed that digital transformation is a one-time effort; a new tool/technology is introduced and it is considered done. Often an initiative spearheaded and undertaken by a handful of stalwarts within the company, it didn’t often have the support or involvement of other stakeholders.

Shifting Perspectives

Today, we hear the term “digital transformation” once again. But this time, it sounds different, important, and even necessary! Did the COVID-19 pandemic contribute to this paradigm shift in perspective? Indeed, it appears so!

In the post-COVID world, the importance of digital transformation is coming to the forefront, as the pandemic forced people to stay indoors and search for ways to work efficiently from home. There has been a pressing need for the rapid rise in the use of technology across industries and around the world. Workers and employers are connecting digitally and learning new skills and ways to manage their responsibilities through the use of technology. And this is pushing businesses, institutions, and governments out of their comfort zones and into the threshold of digital transformation.

Several experts are also stating that digital transformation is the way to building a resilient business in the new normal, causing many businesses of all sizes to consider it seriously.

If you are one of them, here are three important facts you must first know:

Digital transformation is not easy

Over 70% of digital transformations fail. Although different organizations fail due to different reasons, mismatched goals among management teams, the lack of expert support, a top-down approach that doesn’t involve employees and end users, and “exhaustion” from attempting to scale/transform too quickly are among the top reasons reported by companies.

Commitment is one of the most crucial elements to kick-start a digital transformation. There will be challenges, but if you keep the end goal in sight, you can keep at it till you succeed.

Digital transformation is a journey

You can choose to call it a journey, a process, or a metamorphosis – but what digital transformation is not is something that can be achieved overnight. From strategizing to setting clear goals and finding the right technology that will work well with your employees and customers – there’s a lot that leads the way to a solid digital transformation.

Moreover, for a digital transformation to stay relevant, it is important for it to also adapt and evolve with the progress of your company.

Digitize, digitalize, then digitally transform

The road to digital transformation begins with digitization. In other words, the conversion of analog data and documents to digital format. Digitization is the important first step because the digitized data becomes the source for leveraging digital technologies; or digitalization.

Digital transformation goes beyond digitization and digitalization (but includes the two) to an organization-wide adoption of digital technology, accompanied by cultural change. Digital transformation, therefore, cannot be complete without the stakeholders.

There are Challenges, Threats and a World of Opportunities

While digital technology has paved the way for many employees to work from home during the pandemic, it has also underlined multiple challenges and barriers that people and communities may have. Uneducated people, for example, cannot enjoy the luxury of working from home. The case is similar to those who cannot afford a computer or stable internet connection and those in regions that lack proper infrastructure.

Another reason why technology is sometimes seen as an enemy in developing countries is the fear that robots and technological innovations will reduce the need for manpower. It is true that technology can replace low-skilled manual labor in a manufacturing unit to mass-produce products faster and, now, to reduce the risk of disease spread. It is also true that the rise of popular online stores that offer contactless shopping experiences can put physical shops at risk.

However, technology is also an enabler of jobs and opportunities, as it has led to the creation of many new occupations and jobs. It can create safer, more comfortable, and efficient alternatives. It can help companies grow and do business in countries around the world, without the need for physical presence. The digital world is also becoming a platform for people of all backgrounds to showcase their talents and get recognized.

Digital transformation can mean different things to different organizations and different people. What you need is the right vision, commitment, expert support, and the right tools that match your needs and are ready to journey from one stage to the next with you.

CloudNow’s Akku BCOR is a holistic solution that is designed to power your digital transformation, regardless of whether your business is struggling to survive, trying to revive operations, ready to drive productivity, or preparing to thrive in the new normal! Get in touch with us to know more.

5 Facts You Need To Know About Data & Data-Driven Decision Making

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Data-driven decision-making (DDDM) is the process of using insights drawn from data to aid the process of decision making in an organization.

In as early as 2016, a survey by PwC revealed that data-driven organizations are three times more likely to experience significant improvements in the decision-making process when compared to those that don’t. According to the same survey, data-driven decision making brings together the right combination of “mind and machine”.

If you haven’t yet embraced data in the way you should for decision making, here are some reasons why you should:

Every organization collects data in some way or the other

Believe it or not, your ops staff are spending 2-3 hours a day collecting data of some kind. In most cases, the data simply goes into a folder, for reporting or record-keeping. In fact, almost 54% of the data collected by a company goes “dark” or unused. Why not leverage it instead? By putting your data to work, you will be amazed at how much it can help you improve your operational efficiency and fuel your business growth!

Start with the data you are already collecting to use in decision making and you can gradually expand your databases depending on the need.

Data can help you make informed, unbiased decisions

Usually, the process of decision making is highly influenced by preconceived notions, suggestions of superiors, our own intuitions, and your team’s past experiences. While MIT and Harvard experts agree that intuition cannot be neglected altogether (for in some ways, even intuition is data-driven), relying on data means that your decision eliminates bias and is backed up by hard facts. Reducing the effect of bias in decision making can help you achieve up to 7% higher returns (McKinsey). Your only challenge here is to ensure that the data you collect is accurate and without errors – a problem that can be solved by using automation instead of manual methods.

As long as your data is authentic, you can be assured that it will make a difference to your bottom line.

Data helps you learn from the past and make predictions for the future

The power of data is that it can not only be used to study historical trends for decision making, but also to build futuristic predictions with the right tools. While it is true that we cannot foresee the future, it is possible to make near-perfect estimations using predictive and prescriptive analytics.

Leverage the right technology to auto-generate data-driven insights through easy-to-understand graphical representations in intuitive dashboards.

DDDM contributes to increased productivity and profitability

The Wall Street Journal records an MIT study that proved primarily data-driven benefited from 4% higher productivity as well as 6% higher profits. If you do not collect enough within your organization to use for decision making, opt for big data resources. According to studies by BARC, big data can help increase profit by 8–10% and ensure an overall cost reduction of up to 10%.

In short, the effectiveness of using data in decision making is time-tested and proven.

DDDM can be used to enhance multiple areas of your business

From zeroing in on cost-effective measures for different processes to identifying the right channels for marketing your new product with maximum ROI, and enhancing turnaround time for customer service – data-driven decision making can be utilized to improve all areas of your business.

We recommend that you begin with internal processes, such as reviewing employee productivity based on the number of working hours and then branch out to other areas gradually.

Getting Started with Data-driven Decision Making

  1. Find out what data you already collect, identify ways to incorporate it into your decision-making process
  2. Assess your data collection methods, improve it using automation technology to reduce time taken for collection, improve accuracy of data, and effectiveness of the overall process
  3. Use a data integration tool to bring all your collected data to one common platform in a readily usable format and maintain a master repository for easy access
  4. Incorporate business intelligence and use intuitive dashboards to make data analysis and visualization a hassle-free step in the process.

At CloudNow, we offer automation, data integration, data analysis. intuitive dashboards and much more for data-driven decision making through a holistic Business Continuity and Operational Resilience (BCOR) solution. To make the most of your data today, get in touch with us now!